Speaker profile

Astrid Undheim

VP Analytics & AI
Telenor Group

Astrid Undheim is VP of Analytics & AI in Telenor Research, with responsibility for the AI research agenda in Telenor Group. She has a telecommunication background and has been in Telenor since finishing her phd at the Norwegian University of Science and Technology (NTNU) in 2009. 

Agenda sessions

Day Two

March 25, 2020

  • Track B: Service Orchestration and Customer Experience

    • 4:15 pm
      Panel Discussion: Intelligent Customer Care: Turbo charge customer experience with AI: What are the keys to success?