Adaora Okeleke is a senior analyst in Ovum’s Telecoms Operations and IT team. She specializes in big data, analytics, automation, artificial intelligence, customer experience management and telecoms vendor services.
Her research helps telecoms service operators and telecoms software providers make better informed decisions on the critical business issues that affect their companies.
She’s provided reports on key market information including a series of reports looking into the use of AI to improve network operations and the 2018-19 Ovum Decision Matrix (ODM) on network analytics tools used by telcos. The ODM report assessed the key players in the network analytics market for telecoms and is proving to be invaluable to companies working in the telecoms industry.
Before joining Ovum, Adaora worked for software company Socketworks Nigeria Ltd. and as an RF Planning and optimization engineer at the Nigerian subsidiary of Motorola Inc.