In this podcast, Ian Russ, Technology Strategist, BMC Software is quizzed by FutureNet World’s Founder & CEO, Giles Cummings.
Listen to to the podcast
Talking points are
- We are seeing the network becoming more elastic and autonomous, my first question is whether Service Assurance needs to adapt to reflect these changes?
- What do you see as the key operational and technological changes that CSPs will need to consider if they’re going to deliver future Service Assurance?
- Where do you start moving Service Assurance to a Lights-Out model?
- It is generally felt that greater automation potentially poses risks to operations. Do you think more governance is needed?
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