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12:50 pmWelcome and IntroductionJeremy Cowan,Editorial Director & Publisher, IoT Now & VanillaPlus
- Future Networks: Vision & Business Case
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1:00 pmOpening CXO Keynote PANEL: Networks of the Future: What have we achieved to date and defining the roadmap aheadJeremy Cowan,Editorial Director & Publisher, IoT Now & VanillaPlusScott Petty,CTO, Vodafone UKChristoph Aeschlimann,CTIO, SwisscomDr. Ibrahim Gedeon,CTO, TELUSNeil McRae,Managing Director & Chief Architect, BTKailem Anderson,Vice President, Portfolio and Engineering, Blue Planet
- What is the future network we are trying to achieve and what does it look like?
- 5G as a disruptor and the role of slicing and virtualisation: what are the implications for the network of the future?
- Are automation and autonomy the cornerstones for the network of the future and the future telco?
- Who are tomorrow’s customers and what are the requirements for the network of the future?
- Moving from exploration to deployment – what is the roadmap for automation and AI?
- Deployment success stories – what has worked to date and where are the major challenges and roadblocks?
Moderator:
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1:40 pmZero Touch Automation: Myth or Reality?Kailem Anderson,Vice President, Portfolio and Engineering, Blue Planet
- What role does zero-touch play in business transformation?
- Defining the leading use cases
- Delivering agile operations and new revenue opportunities
- Leveraging open standards as a modular framework
- Driving network automation & operations transformation:
- Driving and supporting customer facing service operations
- Delivering a simplified architecture and enablement of on-demand services and business models
- Adopting a customer-centric, ecosystem-oriented, and collaboration-enabled approach
- Taking advantage of AI, big data, cloudification to introduce highly autonomous, self-healing and self-optimizing capabilities
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2:00 pmNetwork Automation & AI: The key drivers – operational efficiency vs revenue growthNik Willetts,CEO, TM Forum
- What are the key drivers for automation?
- Validating the investment case: levels of investment and ROI
- Short term gains vs long term operational efficiency – is there a clear case?
- Capex vs opex debate: CSP need to cut opex but does the new technology (cloud based/SaaS) come with high operating costs?
- Customer experience: quantifying the benefits
- The role of 5G: Where are the real revenue opportunities and is the cost of doing business too high serving new markets?
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2:20 pmBreak
- Unleashing the potential of 5G
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2:35 pmPanel Discussion: Intelligent operations for new 5G ecosystems: A game changer?Anil Rao,Principal Analyst, Analysys MasonJuan Manuel Caro,Director of Operations & Customer Experience, TelefonicaSachin Katti,Advisor, VMware,Professor, Stanford University,Co-Chair, O-RAN AllianceLucy Lombardi,Senior Vice President, Digital & Ecosystem Innovation, Telecom Italia,Board Member, Technology Group, GSMA,,Lester Thomas,Chief IT Systems Architect, VodafoneFranz Seiser,Vice President Access Disaggregation, Core Network & PaaS, Deutsche Telekom AG,Domain Lead Cloud and Services, Deutsche Telekom Technik GmbH
- How do you build intelligent operations for a 5G world?
- Can the network and IT deliver on the promise?
- Defining the pathway and timetable for an end-to-end migration path from legacy systems to modular, cloud-native IT components
- Automation and end-to-end scalability to unleash the full potential of 5G
- Ensuring flexible and efficient core networks to meet the demands and complexity of 5G
- Boosting service agility, speed/time to market and cutting operating costs: how to embed the right capabilities and technologies in the 5G proposition
Moderator:
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Anil RaoPrincipal Analyst, Analysys Mason -
Juan Manuel CaroDirector of Operations & Customer Experience, Telefonica -
Sachin KattiAdvisor, VMware,Professor, Stanford University,Co-Chair, O-RAN Alliance -
Lucy LombardiSenior Vice President, Digital & Ecosystem Innovation, Telecom Italia,Board Member, Technology Group, GSMA,, -
Lester ThomasChief IT Systems Architect, Vodafone -
Franz SeiserVice President Access Disaggregation, Core Network & PaaS, Deutsche Telekom AG,Domain Lead Cloud and Services, Deutsche Telekom Technik GmbH
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3:05 pmThe 5G challenge: What new opportunities are there for telcos by deploying intelligent Networks?Miguel Marin,Strategy, R&D and Assurance Director, Vodafone Group Technology
- How do telcos monetise 5G and where do they sit in the value chain: is connectivity enough?
- Is there more to 5G than just the autonomous vehicle and more connections?
- Understanding the business case for change – what new use cases are there for intelligent network and services – moving beyond the consumer to the enterprise
- What is the priority and which industries are going to benefit first?
- Creating a platform business to open up and address new markets
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3:25 pmBreak
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3:50 pm
Track A: Operational Efficiency
Track B: Revenue Opportunities
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3:50 pmPanel Discussion: Embedding automation and autonomy in telco operations to achieve real opex savings – what is the roadmap?Berge Ayvazian,Senior Analyst and Consultant, Wireless 20/20David Sanderson,Tools, OSS & C-SON Manager, o2, Telefonica UKDavid Williams,Head of Solution Sales EMEA, TelstraÅsa Nielsen,Head of Network Service Management and Automation, TeliaBruno Manso Preto,Regional Sales Director, Celfocus
Sponsored by:
- How much cost can be driven out of the business and where?
- Incremental process vs big bang adoption: what is the right approach?
- Delivering instant value to the business by focusing on the quick wins
- Deploying automation projects at scale – what to do with legacy network equipment and platforms
- How do telcos keep opex costs down and is the cloud-based technology really more cost efficient
Moderator:
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4:20 pmLeveraging ML and AI to optimize network operation and maintenance (O&M)Rajmund Zieliński,Intelligent Assurance & Analytics Product Manager, Comarch
- How can AI improve network management?
- Understanding why traditional O&M methods for fault location and root cause tracing are no longer sufficient
- Examining the main challenges in network O&M
- Using AI-based machine learning and deep learning capabilities to analyse massive amounts of data and predict and prevent faults
- Using the right mix of machine learning and predictive analytics to maximize operational efficiency
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4:40 pmPanel Discussion: Zero Touch Operations – creating sustainable reductions in operational costs: what are the keys to success?David Boswarthick,Director of New Technologies , ETSIKlaus Martiny,Senior Program Manager, Deutsche Telekom AGMostafa Essa,RAN AI and Data Analytics Distinguished Engineer, Vodafone Egypt,A Lead Member of the review POC Rapporteurs ENI (Experimental Network Intelligence) ISG, ETSI,Chair FGML5G WG1 – Network 2030 SG1, ITUDomenico Convertino,VP of Product Management, Communications and Media Solutions (CMS), HPE
- The perfect scenario vs compromise: defining the roadmap for zero touch operations
- Extending automation to cover the entire lifecycle of network operations: planning, delivering, onboarding, monitoring, updating and decommissioning of services
- What role does AI play in the move to zero touch operations?
- The agile operating system: creating the right mindset and organisational structures
- Automating the service layer across hybrid networks to enable a smooth, zero-touch transition to cloud, 5G and IoT networks
- The digital twins concept and the use of avatars: the future for predictive maintenance and dealing with roadblocks?
Moderator:
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David BoswarthickDirector of New Technologies , ETSI -
Klaus MartinySenior Program Manager, Deutsche Telekom AG -
Mostafa EssaRAN AI and Data Analytics Distinguished Engineer, Vodafone Egypt,A Lead Member of the review POC Rapporteurs ENI (Experimental Network Intelligence) ISG, ETSI,Chair FGML5G WG1 – Network 2030 SG1, ITU -
Domenico ConvertinoVP of Product Management, Communications and Media Solutions (CMS), HPE
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5:10 pmCase Study: Towards User Centric and Prescriptive OperationsVincent Kilchoer,VP of Product Management for IT, Network & Infrastructure, SwisscomAndreea Hossmann,Principal Product Manager for Data, Analytics and AI, Swisscom
- User-centric and prescriptive operations: the necessary transformation
- Operations transformation: Local vs. Global Loop
- Operations transformation: real-time service-centric network monitoring
- Demo: user-centric monitoring
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5:30 pmEnd of Day One
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3:50 pmPanel Discussion: Network Automation and AI driving growth: opportunity or hype?Don Alusha,Senior Analyst, ABI ResearchKirsty Bright,Head of Technology Strategy, Vodafone GroupJukka-Pekka Salmenkaita,Director of AI and Machine Learning, ElisaZoran Spasojevic,Network & Technology Managing Architect, , o2 (Telefonica UK)
Facing intense competition from over-the-top content providers, and with ever-higher service expectations from customers, operators must find ways to provide new revenue-generating services that customers will purchase.
- What is the real opportunity and how can CSPs take advantage?
- What services beyond connectivity can network automation truly provide?
- New business models, markets, service innovations – where is the real opportunity?
- IoT and 5G opportunities in vertical markets: can a telco transform itself into a business that can serve these markets?
- Implications for the network and transforming into a Digital Service Provider (DSP)
Moderator:
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4:20 pm5G and Network slices to revolutionise Enterprise networks: Can we really launch and scale 5G without automation?Åsa Nielsen,Head of Network Service Management and Automation, Telia
- Leveraging the 5G potential to achieve both increased efficiencies and revenues, through differentiation and faster time-to-market
- Automated slice management to provide differentiated services: What is the key to monetisation?
- Use cases and timing
- Business cases and automation drivers from internal and external perspectives
- Barriers from internal and external perspectives
- Own experience from the automation journey
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4:40 pmPanel Discussion: Edge solutions – the next phase of real growth for telcos?Dalia Adib,Principal Consultant & Practice Lead – Edge Computing, STL Partners,,Oliver Cantor,Associate Director, Verizon Global Products, VerizonVolkmar Hammer,Head of Network Standards, VodafoneAndy Rowland,Head of Customer Innovation Energy, Resources & Manufacturing, BTFrancesca Serravalle,Emerging Technology Director, Colt Technology Services
- Anchoring operations on a common federated platform for telco edge solutions.
- Running best of breed service solutions and connect any device on a common (cloud) architecture
- The role of alliances, partnerships and an ecosystem that extends the utility of IT-designed solutions to the telecom domain.
Moderator:
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Dalia AdibPrincipal Consultant & Practice Lead – Edge Computing, STL Partners,, -
Oliver CantorAssociate Director, Verizon Global Products, Verizon -
Volkmar HammerHead of Network Standards, Vodafone -
Andy RowlandHead of Customer Innovation Energy, Resources & Manufacturing, BT -
Francesca SerravalleEmerging Technology Director, Colt Technology Services
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5:10 pmCase Study: AI and Analytics to transform customer experience and monetise network dataSri Safitri,Deputy Executive Vice President Customer Experience & Digitalisation , Telkom Indonesia
- Telco transformation journey towards best in class customer experience
- Leveraging AI and Analytics in the Triple Play (phone, internet, TV) business
- How intelligent network data is creating new value for operators
- Sharing insights from detailed network data with third parties
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5:30 pmEnd of Day One
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12:50 pmWelcome and IntroductionMark Newman,Chief Analyst, TM Forum & ConnectivityX
- Future Networks: Technology and Strategy
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1:00 pmCxO Keynote Panel: The foundation of future networks: How do we accelerate the move to automation and autonomy?Mark Newman,Chief Analyst, TM Forum & ConnectivityXBrendan O’Reilly,Chief Technology Officer, Telefónica UKKim Larsen,CTIO, T-Mobile NetherlandsDr. Santanu Bhattacharya,Chief Data Scientist, AirtelJosé González Diaz,SVP of IT and Network Architecture , Telefonica S.A
- Moving beyond technical experimentation to deployment
- Defining the paths to acceleration: Timing, timing, timing – unlocking the key
- CSPs, vendors, industry organisations – where are the bottlenecks?
- How realistic is it to speed up deployment?
- Should CSPs still be investing in legacy equipment?
- People, culture, data and process: addressing the key issues
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1:50 pmDeploying Intelligent Network Automation for 5G and virtualised networksAbdu Mudesir,SVP Services & Platforms, Deutsche Telekom Tecknik GmbH
- Why a cognitive self-operating network is essential for 5G and virtualisation
- Understanding how AI and deep learning will maximise the network performance, efficiency and flexibility
- Intelligent networking planning and simulation: what is the roadmap?
- Enhancing service assurance with artificial intelligence
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1:30 pmIndustry 4.0: The intersection of Cloud, Edge, 5G, IoT and AI: The real growth opportunityKim Krogh Andersen,Product & Technology – Group Executive, Telstra
- Tackling latency: Will 5G and edge computing be the cornerstone for many IoT and AI applications and devices?
- Enabling a sustainable, secure, data rich future: understanding the links between these technologies and how they can be mutually supportive
- Models for success and early use cases
- Creating the right culture and environment to integrate these new technologies into the telco DNA
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2:10 pmBreak
- Automation and AI: Getting beyond the hype
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2:25 pmPanel Discussion: Automated AI-Enabled Networks: A competitive edge – Does the first mover win?Francis Haysom,Partner and Principal Analyst, Appledore ResearchMatteo Gatta,Technology Strategy & Innovation Director, ProximusKirsi Valtari,Vice President of Business Development, Elisa CorporationLuca Pesando,Standards Coordinator Innovation Division, TIM,Vice Chair, ETSI ENI ISGMurali Ranganathan,Head of SON Business Product Management, Nokia Software
- Applying AI to network operations: lessons learnt from early adopters
- Translating the increased speed to insight into new innovative services
- Differentiate and innovate to gain a competitive advantage by adopting automated AI in your networks
- Ensuring future scalability by integrating AI technology into the network design process and operations
- Achieving sustainable efficiency and growth: the keys to success
Moderator:
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Francis HaysomPartner and Principal Analyst, Appledore Research -
Matteo GattaTechnology Strategy & Innovation Director, Proximus -
Kirsi ValtariVice President of Business Development, Elisa Corporation -
Luca PesandoStandards Coordinator Innovation Division, TIM,Vice Chair, ETSI ENI ISG -
Murali RanganathanHead of SON Business Product Management, Nokia Software
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2:55 pmAI Case Study: SARA – Network Analytics Solution developed by A1Thomas Hodi,Senior RAN Expert & AI Product Owner, A1 Telekom Austria Group
- How SARA adds value for Network Planning & Optimisation
- FWA Sales Recommendation
- Smart Capex Planning
- Long, Mid and Short-Term Forecasting
- Network Anomaly Detection
- Integration towards SON for full Automation
- Enablement of ML for radio engineers
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3:15 pmBT Case Study: Accelerating Network Automation and AI at BTTom Curry,Principal Network Architect, BT
- Introduction
- Why is Network Automation important to BT?
- The maturity framework: evaluating levels of maturity and establishing the automation vision.
- What Is Working Well?
- Workflow Automation
- Configuration Management
- Automated Network Operations
- The Big Picture:
- What does an end-to-end architecture for an automated network look like?
- Business transformation: accelerating the adoption of automation and AI
- Introduction
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3:35 pmFutureNet World Awards
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3:55 pmBreak
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4:10 pm
Track A: Ecosystem and new models of collaboration
Track B: Service Orchestration and Assurance
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4:10 pmEcosystem Panel Discussion: Collaboration: how can we increase the pace of industry collaboration on autonomous networks?Amy Cameron,Senior Analyst, STL PartnersElisa Balestra,Director of Strategy, AI Lead, GSMA,,David Boswarthick,Director of New Technologies , ETSIAaron Boasman-Patel,Vice President of AI and Customer Experience, , TM ForumKlaus Martiny,Senior Program Manager, Deutsche Telekom AGDr. Dong Sun,Chief Business Strategist, Digital Transformation , Futurewei Technologies, Inc.
Sponsored by:
- How can the industry align: Defining key topics to align on the industry common understanding of Autonomous Networks
- Where are the bottlenecks? Standards, business value, customer demand, or action plan?
- Which/How multiple SDOs collaborate and action plan: TMF, ETSI, GSMA, 3GPP,….
Moderator:
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Amy CameronSenior Analyst, STL Partners -
Elisa BalestraDirector of Strategy, AI Lead, GSMA,, -
David BoswarthickDirector of New Technologies , ETSI
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Aaron Boasman-PatelVice President of AI and Customer Experience, , TM Forum -
Klaus MartinySenior Program Manager, Deutsche Telekom AG
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Dr. Dong SunChief Business Strategist, Digital Transformation , Futurewei Technologies, Inc.
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4:40 pmAI & ML engagement models with academia: Telecom Italia case studyLucy Lombardi,Senior Vice President, Digital & Ecosystem Innovation, Telecom Italia,Board Member, Technology Group, GSMA,,
- The on-campus model and joint open labs: the partnership model
- Developing cutting edge innovation through smart collaboration with universities
- Collaboration for knowledge transfer: filling the gaps
- Partnering with universities to overcome the AI skills gap
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5:00 pmSpotlight Issue: Achieving a common architecture: the holy grail or fantasy?Keith Dyer,Editor, The Mobile NetworkDave Milham,Chief Architect, TM ForumLaurent Sevette,Senior Director, Architecture & Engineering, CenturyLink,LSO Committee Co-Chair, MEFMike Woster,CRO & Founding Executive Team Member, The Linux FoundationKlaus Martiny,Senior Program Manager, Deutsche Telekom AG
With an introduction by Arpit Joshipura
- How should the ecosystem collaborate to reach a common architecture for automation driven by intelligence (AI) in the network?
- How to find commonalities?
- Does the complexity today make it impossible to achieve a common architecture?
- ONAP, ETSI, TMF, ONF, MEF…. Can we align views?
Moderator:
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Keith DyerEditor, The Mobile Network -
Dave MilhamChief Architect, TM Forum -
Laurent SevetteSenior Director, Architecture & Engineering, CenturyLink,LSO Committee Co-Chair, MEF -
Mike WosterCRO & Founding Executive Team Member, The Linux Foundation -
Klaus MartinySenior Program Manager, Deutsche Telekom AG
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5:30 pmEnd of Day Two
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4:10 pmPanel Discussion: How will orchestration work across all layers: transport, core, access?James Crawshaw,Principal Analyst, OmdiaJoan Triay Marques,Principal Network Architect, Standards and Development, NTT DoCoMoDima Alkin,VP of Service Assurance Solutions, TeocoDiego Lopez,Senior Technology Expert,, Telefonica
- The evolution to true multi-vendor networks: the key driver for a new ops environment with automation?
- Operationalising 5G slicing: defining the orchestration needs of the vRAN
- Orchestrating virtualised core services (vIMS, vEPC): lessons learnt from the early adopters
- Enabling the co-existence of physical and virtual services and ensure efficient cross domain service lifecycle management: how to deliver true value and new capabilities
- What is the evolved role of service assurance and analytics in the cross-layer orchestration ecosystem?
Moderator:
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4:40 pmAT&T & Colt inter-operator commercial automation use case: Lifecycle Service OrchestrationMirko Voltolini,Global Head of Network on Demand, Colt Technology Services,Board Member, MEF
- Enabling automated ordering of Ethernet connections and achieving faster provisioning times and an enhanced provisioning process
- Automating and provisioning services between separate software-defined networking (SDN) architectures
- Driving cost-efficiency, flexibility and error-free interactions
- Analysing the lessons learnt and the ROI to date
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5:00 pmIn Conversation: Human factors in building the network of the future: Navigating the cultural, people & organisational challengesAmy Cameron,Senior Analyst, STL PartnersJohannes Bjelland,Senior Data Scientist, Telenor Group Research,,Kim Larsen,CTIO, T-Mobile Netherlands
- Changes in workstyle & workforce – what should the network engineers of the future look like?
- In the promised future 5G and ‘sliceable’ networks, what should network operations look like?
- Moving towards agile working: handling decision making and network operations human approval bottlenecks
- Think and behave like hyperscalers: is this the future modus operandi or an unrealistic aspiration?
Moderator:
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5:30 pmEnd of Day Two
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